Nonprofit Trends

The 2025 Nonprofit Content Playbook: 10 Ways to Build Trust and Raise More Funds

Samriddhi Simlai

September 2025

Nonprofits have always been at the heart of storytelling. Long before social media or email newsletters, you were the ones capturing community voices, archiving resilience, and sharing hope in ways that moved people to act.

In 2025, that tradition continues — but the formats have shifted. Donors and volunteers today live in a world of Reels, TikToks, carousels, and short-form updates. They expect stories that feel personal, authentic, and immediate.

The good news? Nonprofits are uniquely positioned to thrive in this landscape. You work with real people, real struggles, and real triumphs every single day. That authenticity is your superpower.

And the data shows it matters:

  • 72% of donors say they’re more likely to give after watching a nonprofit video. (Here Now Film)

  • Volunteers are 67% more likely to become donors than the general population. (Donorbox)

  • 32% of donors point to social media as their top inspiration for giving. (Getting Attention)

At CauseCircle, we’ve seen this play out: a simple volunteer-recorded clip outperformed a professionally produced explainer. A gratitude post featuring one changemaker led to higher repeat giving. These moments remind me that the best content doesn’t come from polish — it comes from people.

All of this points to a simple truth: the most powerful nonprofit content doesn’t come from polish, it comes from people. 

That’s why, in this article, I’m drawing on my reflections from market research, industry experience, and the journey of building the CauseCircle community from zero to 800+ changemakers. 

My goal is to share a clear, practical guide to the types of content making the biggest impact for nonprofits right now — with ideas you can put into action without overwhelming your team.

1. Volunteer-Generated Authentic Content

What it is: Photos, stories, or short clips captured by volunteers themselves.

Why it works: Trust. Volunteers aren’t “marketing” — they’re documenting real moments. That authenticity translates into higher engagement.

Example: Habitat for Humanity’s local chapters frequently share volunteer “takeover” reels from its ReStore and build sites — short, candid clips captured by volunteers themselves. Like this Habitat for Humanity of Bergen County post.

Ideas to get started for your nonprofit:

  • Create a branded hashtag (e.g. #StoriesFromTheField).

  • Give volunteers prompts: “Film the moment you felt most proud today.”

  • Share unpolished clips with minimal editing — the messiness is part of the magic.

2. Donor Testimonials & “Why I Give”

What it is: Donors explaining their personal reasons for giving.

Why it works: Social proof. If people see others like them donating, hesitation drops.

Stat: Adding donor testimonials to a donation page can increase conversion by 15–20%. (The Modern Nonprofit)

Example: Save the Children features donor quotes and spotlights (“Why Save the Children?” and “Meet Our Donors”), where supporters explain why they give and what keeps them engaged. (Save the Children ‘Meet our Donors’)

Ideas to get started for your nonprofit:

  • Ask donors: “What motivated your first gift?”

  • Capture a one-liner and a photo, or let them record a selfie video.

  • Rotate these spotlights monthly across your newsletter, website, and socials.

3. “Day in the Life” Stories

What it is: Following a beneficiary, volunteer, or staff member through their daily routine.

Why it works: It grounds abstract issues in lived reality.

Example: Doctors Without Borders / Médecins Sans Frontières (MSF) shared the story “South Sudan: A Long Walk to a New Life”, following a mother, Nyayang, who walked for days to reach an MSF hospital with her malnourished son. Told through the eyes of MSF midwife Hawa, the narrative captures the exhaustion, fear, and relief of a single day that reflects the larger humanitarian crisis. This kind of immersive, real-time storytelling turns global health into something tangible and deeply human. (Doctors Without Borders)

Ideas to get started for your nonprofit:

  • Pick one person whose journey embodies your mission.

  • Use Instagram carousels or TikTok reels for bite-sized storytelling.

  • Close with a clear CTA: “Make this day easier — donate today.”

4. Before-and-After Visuals

What it is: Side-by-side comparisons showing transformation — a cleaned park, a renovated shelter, an empty pantry restocked.

Why it works: Tangibility. Donors don’t want abstract; they want to see the difference.

Example: Habitat for Humanity’s “Home Improvement Before and After” galleries show real homes — before repairs (leaky roofs, drafty windows, damaged flooring) and then after (safe roofs, new windows, repaired flooring). One specific story: the Critical Home Repair Program in Charlotte, NC, helped Loretta McClure’s 60-year-old home become safe again — structure stabilized, leaks fixed, termites addressed. The “after” isn’t just prettier; it’s safer, healthier, more secure. (Source)

Ideas to get started for your nonprofit:

  • Take baseline photos before your project.

  • Pair them with “after” photos and a stat: “$25 = this transformation.”

  • Share on social and in thank-you emails.

5. Gratitude Content

What it is: Public thank-you posts, campaign wrap-ups, or personalized donor shoutouts.

Why it works:  Gratitude is one of the simplest ways to build loyalty. Donors who feel thanked are more likely to stay engaged — in fact, research shows donors who receive a personalized thank-you are four times more likely to give again. 

I am a huge fan of public acknowledgments too; I have seen them create a ripple effect: supporters see their contributions recognized, which affirms their decision to give and encourages others to join in. 

Example: World Central Kitchen posts timely “meals served” updates and thank-yous on Instagram during disaster responses, publicly crediting donors and volunteers. (Instagram)

Ideas to get started for your nonprofit:

  • Always close campaigns with a gratitude post/email.

  • Include both a number (“1,200 meals served”) and a human face.

  • Don’t bury it in fine print — make gratitude a headline.

6. Impact Metrics Made Visual

What it is: Infographics or data reels breaking down your impact.

Why it works: People share digestible facts. Visuals stick.

Example: charity: water’s 2024 Annual Report packages impact numbers (projects funded, people reached) in simple, shareable visuals across web and social. Instagram

Stat: Emails with visual content see higher click-through rates than text-only. (Nonprofit Tech for Good)

Ideas to get started for your nonprofit:

  • Use Canva or Flourish to design simple infographics.

  • Limit to one or two big numbers per piece.

  • Tie metrics directly to donor action: “Because of you, 300 backpacks delivered.”

7. Emotional Short-Form Video

What it is: 15–60 second vertical clips optimized for TikTok, Instagram, or YouTube Shorts.

Why it works: Algorithms push video. Emotions drive sharing.

Stat: 72% of donors say they’re more likely to donate after watching a video. (Here Now Film)

Example: Save the Children uses Instagram Reels to tell quick, emotive stories about children and programs—optimized for mobile viewing and easy sharing. Instagram

Ideas to get started for your nonprofit:

  • Film moments of joy, surprise, or gratitude.

  • Keep them unpolished — quick edits, music overlay.

  • Add subtitles; most people watch with sound off.

8. Peer-to-Peer Fundraiser Stories

What it is: Supporters raising money through their networks, telling their own stories.

Why it works: Trust spreads through friends and family.

Example: Movember’s mustache selfies turned into one of the most viral peer-to-peer campaigns of all time. Movember also regularly publishes supporter stories—like the “Mini Mo Bro” feature—that spotlight personal reasons to fundraise and show how peers inspire peers. (Source: Movember)

Ideas to get started for your nonprofit:

  • Provide supporters with a simple toolkit: sample captions, Canva templates, donation link.

  • Highlight top fundraisers publicly — they’ll share even more.

9. Long-Form Impact Journeys

What it is: Multi-part storytelling over time (a student through a semester, a family through resettlement).

Why it works: Builds loyalty; people come back for “the next chapter.”

Example: Heifer International’s “Magali’s Journey” is featured in a nonprofit storytelling guide as a long-term impact narrative. The story carries readers through life before assistance, through the transformation (raising animals, rebuilding livelihood), and shows sustained change over time. (Source)

Ideas to get started for your nonprofit:

  • Identify one beneficiary or program you can follow quarterly.

  • Release updates as a series (“Part 1: Meet Fatima”).

  • Bundle into an annual report for added value.

10. Live & Interactive Content

What it is: Instagram Lives, livestreamed events, or Q&As.

Why it works: Real-time access builds transparency.

Example: Stand Up To Cancer used Instagram Stories to host a live Q&A with Sharon Jones around the release of her documentary, giving followers the opportunity to join in, ask questions, and engage directly in real time. (Source)

Ideas to get started for your nonprofit:

  • Test a 15-minute Instagram Live after your next event.

  • Prepare 3–4 questions to kickstart conversation.

  • Always include a pinned donation link.

Overcoming The ‘How-To-Do-It-All’ Dilemma: Simple Takeaways to Get Started

If you’ve made it this far, you already know: powerful nonprofit stories don’t need polish or perfection. What matters is that they’re real, intentional, and shared. 

With so many formats to choose from, it can feel like a lot — but you don’t have to do everything at once. Start small. Experiment, learn, and build a storytelling rhythm that feels natural for your nonprofit. Here are a few simple ways to put these ideas into action right now, without overwhelming your team.

1. Set a Storytelling Goal

Decide how many stories you’d like to capture each month. Start small — even three authentic stories can make a difference. On CauseCircle, you can claim your nonprofit’s listing and set a story goal to track progress as a team. 

Claim your nonprofit profile on CauseCircle today >

2. Empower Your Volunteers

Volunteers are natural storytellers. Give them easy prompts like:

  • “What moment made you proud today?”

  • “Why do you keep showing up?”

CauseCircle lets volunteers share directly through the app, so you’re not chasing content — it comes to you. Furthermore, all content gathered on CauseCircle can be ethically reposted and repurposed, as you retain ownership.

3. Keep Donors Engaged

A donor is already a high-intent supporter. Don’t let the relationship go quiet after a gift. Ask one donor this month for a short testimonial or a selfie video. 

4. Celebrate Your Wins, Big and Small

Gratitude builds loyalty. Share thank-you notes publicly and often. Whether it’s “1,200 meals served” or “3 students graduated this week,” every milestone is worth sharing. CauseCircle helps you turn quick thank-yous into shareable, visual posts.

5. Create a “Day in the Life” Once a Quarter

Choose one staff member, volunteer, or community partner and follow their day. Post the highlights as a reel or carousel. These stories remind your supporters of the human side of your mission.

6. Start a Before-and-After Folder

Whenever you launch a project, take photos before you start and after you finish. Keep them in a simple folder labeled “Transformations.” These visuals are fundraising gold when you need them.

7. Experiment with Short-Form Video

Don’t overthink it. Capture a smile, a thank-you, or a quick tour of your space. Add subtitles, post, and see how people respond. You’ll learn what resonates.

8. Build a Habit of Asking “Who Else Can Tell This Story?”

Instead of trying to create everything yourself, invite board members, long-time supporters, or even beneficiaries (with consent) to share their perspective. Diverse voices make your storytelling richer and more relatable.

Closing Thoughts

Nonprofits are already master storytellers. The formats have evolved, but the essence hasn’t: you hold the stories that make change feel real. What I’ve learned at CauseCircle — and seen again and again in the data — is that the content that works best isn’t flashy. It’s human. It’s grateful. It’s rooted in everyday courage.

Your challenge in 2025 isn’t to reinvent yourself. It’s to let those stories shine in the formats people are already scrolling, sharing, and giving through. And from where I sit, watching the CauseCircle community grow fast every day, I can say this with confidence: the smallest, most authentic stories are often the ones that carry the most power.


By Samriddhi Simlai

Samriddhi or Sam is a Seattle-based marketing professional who loves to be curious and find stories in data. Samriddhi enjoys chats about mission-driven tech, product, growth and coffee. Say hi at sam@causecircle.org. Causes Sam is passionate about: Health Equity, Climate, DEI, Art & Culture Preservation

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